Realix Cloud

Realix Servers

Licenses

Offline license

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Connected sign-in providers

CUSTOMER DIRECTORY

Customers

Customer	Servers	Licenses	AI usage · month	Last active

SERVER DIRECTORY

Connected servers

Server	Customer	Version	Connection	Last seen	License sync

License migration

Review each existing license. Keep paid subscriptions with Paddle, or convert free partnership licenses to Realix with your own name and validity.

Customer / server	License reference	Status	License	Decision	Action

ENTITLEMENTS

Licenses

Customer	License	Source	Status	Assigned to	Updated

AI endpoint

AI enabled

OpenAI modelUse the exact model ID available to your OpenAI project. Maximum output tokens

OpenAI API key for AI requests

Replace runtime API key Use deployment fallback key

OpenAI billing data

OpenAI Admin API key (usage & costs) Remove OpenAI Admin API key

Organization ID (optional reference)Project ID (optional filter)

Monthly fair-use limits

Monthly model-token allowance per accountMonthly AI access-token allowance per account

Reference prices for estimates

OpenAI price per 1M input tokens (USD)OpenAI price per 1M output tokens (USD)Monthly budget reference (USD)Budget reference threshold (%)

Request limits & account protection

Each limit is shared by the scope shown below. Ordinary customer activity, sign-in protection, device connections and service integrations have separate budgets. Monthly AI allowances are under AI & costs.

General Cloud API

Signed-in requests / minutePer portal identity or installation. General reads, admin and device calls share this ceiling. Anonymous requests / minuteGeneral public endpoints, per IP. Sign-in, pairing and webhooks have independent limits. Customer actions / minuteCheckout, trial, billing portal and emergency requests share this authenticated budget. Offline activation requests / minutePer authenticated identity. Inspecting and issuing a code each count once. License-code reveals / hourPer authenticated identity, across all subscriptions. Internal service requests / minutePer authenticated service and IP, including AI settings and usage reporting. Separate from anonymous visitors.

Linking & device connections · Cloud

Pairing starts / IP / minuteNew links started from Designer. Pairing exchanges / IP / minutePolling while a link waits for approval. Pairing lookup & approval / identity / minuteThe portal shares one budget for looking up and approving codes. Credential refreshes / IP / minuteExisting device connections; independent of pending pairing exchanges.

Sign-in & e-mail protection · Cloud

Sign-in attempts / IP / minuteIncludes successful sign-ins and MFA follow-up attempts. Account recovery & registration / IP / hourRegistration, activation, confirmation and password resets share this limit. Time between account e-mails · secondsPer user and purpose. Activation/confirmation share a cooldown; password reset has its own. Failed sign-ins before lockoutPer user, regardless of IP. Applies to failed authentication. Account lockout duration · minutesDuration of a new lockout; changing policy does not clear an existing lockout.

AI access & model calls

Cloud AI access tokens / identity / minuteCloud issues temporary AI access tokens. This is separate from model calls and monthly allowances. AI model calls / account + installation / minuteAI service. Each tool round is a call; Designers on the same installation share this budget.

Legacy Licensing service

License activations / IP / minuteActivating a legacy license key. Certificate signing / IP / minuteLegacy certificate issuance and renewal share this budget. Paddle callbacks / IP / minuteLegacy billing callbacks have a separate budget from customer activations.

Cloud billing integration

Paddle webhooks / IP / minuteIncoming Cloud billing events. Independent of anonymous visitor traffic and the legacy Licensing callback budget.

These are configured limits, not live usage meters. Warnings & errors lists recorded rejections; repeated events may be grouped. External provider quotas remain separate.

Customer-impact events

Time	Severity	Customer	Issue	Request	Trace

Docker containers

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Service	Health	State	CPU	Memory	Network	Restarts	Started

Realix Cloud

Realix Servers

Licenses

License

Offline license

Realix Server

Live activity

Active puzzles & actions

Designer events

Appearance

Your profile

Two-factor authentication

Connected sign-in providers

Customers

Connected servers

License migration

Licenses

AI endpoint

OpenAI API key for AI requests

OpenAI billing data

Monthly fair-use limits

Reference prices for estimates

Request limits & account protection

General Cloud API

Linking & device connections · Cloud

Sign-in & e-mail protection · Cloud

AI access & model calls

Legacy Licensing service

Cloud billing integration

Online licenses

Offline licenses

Emergency access

Customer-impact events

Docker containers